For Swiss law firms · Lausanne location
Les études lausannoises ont un profil distinct : forte concentration en droit commercial, propriété intellectuelle, droit de la technologie (autour de l'EPFL et du tissu start-up), droit administratif vaudois et droit pénal. Une étude moyenne reçoit 25 à 50 appels par jour, avec une part importante de premières demandes de start-ups en quête de conseil rapide et abordable, et de grandes entreprises pour des dossiers IP complexes. fonea entlastet konkret: qualification structurée en français et anglais, séparation claire entre demandes urgentes (litiges, mesures provisionnelles) et demandes consultatives, prise de rendez-vous directe dans le calendrier de l'avocat, hébergement suisse conforme nLPD — particulièrement utile pour les études avec mandats EPFL et clients tech internationaux.
Typical call scenarios
Start-up IP — stratégie internationale.
Litige commercial urgent — escalade.
Recours administratif — captation du délai.
Local references
EPFL, Unil, CHUV, Tribunal cantonal vaudois
Frequently asked
Oui — c'est un profil typique lausannois. Triage entre dépôt brevet/marque, litige IP, et conseil contractuel intégré.
Catégorie "urgence civile" : escalade immédiate vers le partenaire de garde. Délai de procédure capturé en priorité.
Oui, via interfaces calendrier (iCal/API). Connexion directe à WinJur, Adolex et autres systèmes vérifiée à l'onboarding.
No. fonea deliberately provides no legal advice. It takes messages, qualifies first-contact enquiries, and routes clients to the responsible lawyer. This means no attorney-client relationship arises with the AI. Transcripts are firm work-tools subject to your internal confidentiality obligations — comparable to emails and file notes. Cantonal bar associations accept digital tools as long as confidentiality is preserved and external processors are contractually bound (DPA).
Yes. All persistent client data is hosted in Switzerland. The revised FADP (effective 1 September 2023) and the GDPR are fully respected. A Data Processing Agreement governs processing.
For every first-contact enquiry fonea captures the opposing party and the rough matter summary in structured form. This information flows into your case system or via email/Slack into the intake process before an appointment is confirmed. The final conflict check remains with the lawyer — fonea only delivers the structured data.
fonea is not designed to give legal advice. As soon as a matter goes beyond standard information (appointment, fees, contact) or is urgent (arrest warrant, deadlines, police interview), fonea captures the situation, flags the call as urgent, and escalates immediately via SMS or push to the on-call lawyer.
Yes. fonea understands Swiss German (all dialects), High German, French, Italian, English, and Spanish. This is critical for many firms — especially in Bern, Fribourg, Valais, Ticino, and Graubünden, where mandates regularly involve two national languages.
Yes. Supervision of lawyers lies with the cantonal bar associations. We configure fonea so that no statements are made which could be considered improper advertising or unauthorised legal information. The specific wording is agreed with you before go-live.
Initial setup takes about 30 minutes. We configure fonea with you: practice areas, lawyer allocation, standard fee information and escalation paths, and connect your calendar and case system. Test calls are run together. After go-live you adjust scripts anytime in the dashboard — or we help with changes.
Yes. The contract is monthly and can be cancelled anytime, no minimum term. We also offer a 30-day money-back guarantee if fonea does not meet your expectations.
30-day money-back guarantee. Live in 7 days. No minimum term. Attorney-client privilege preserved.