Documentation

Setup Guides

Connect your existing business phone number to fonea using call forwarding. No number change required.

How it works

You set up "forward on no answer" on your existing phone number. When a customer calls and you don't pick up after a few rings, the call is automatically forwarded to your fonea assistant. Your customers keep calling the same number they already know.

Choose your carrier

Swisscom

Setup guide for Swisscom mobile and landline

Sunrise

Setup guide for Sunrise mobile and landline

Salt

Setup guide for Salt mobile and landline

Good to know

Caller ID

The original caller's phone number is always preserved and visible to the AI assistant, so we can log who called.

Cost

Call forwarding is free on all Swiss carriers. You only pay for the forwarded call at your normal rates (usually included in unlimited plans).

Disable

You can disable forwarding at any time with a single code or from your carrier's app. Use ##002# to cancel all forwarding on any carrier.