Pricing and plans

Three clear plans.
No hidden costs.

fonea starts at CHF 90/month with 120 minutes of AI call time. Pay only for what you need. Cancel monthly, no minimum term — no strings attached.

Cancel monthly, no minimum term

Pricing

Transparent pricing

Cancel monthly, no minimum term

Basic

Suitable for 1–10 calls/day

CHF 90/month
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Included

  • 120 minutes AI talk time included
  • DE, FR, IT, EN, ES + Swiss German
  • Calendar integration & appointment booking
  • AI answering machine 24/7
  • Interactive AI for customer service
  • Email & SMS notifications
  • Cancel monthly, no commitment
  • No setup fees
Add-onTop up with more minutes anytime — same per-minute price as your plan.
Add-onCustom integrations & requirements — priced individually for your business.
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Professional

Suitable for 10–50 calls/day

CHF 290/month
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Included

  • 500 minutes AI talk time
  • 3 concurrent calls
  • 3 phone numbers
  • Unlimited assistants
  • Unlimited users

Features

  • Everything in Basic
  • Outbound calls
  • No setup fees
Add-onTop up with more minutes anytime — same per-minute price as your plan.
Add-onCustom integrations & requirements — priced individually for your business.

Scale

From 50 calls/day

fromCHF 590/month
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Included

  • From 2,000 minutes
  • Custom concurrent calls
  • Custom phone numbers
  • Unlimited assistants
  • Unlimited users

Features

  • Everything in Professional
  • Custom voice
  • Custom SLA
  • No setup fees
Add-onTop up with more minutes anytime — same per-minute price as your plan.
Add-onCustom integrations & requirements — priced individually for your business.
Add-onAI transformation projectsCustom consulting projects to support your digital transformation — we set up fonea for you and automate customer service and sales with voice and customer-service agents.

Included in every plan

FADP- and GDPR-compliant, hosted in Switzerland
German, French, Italian, English, Spanish — incl. Swiss German
24/7 availability, no queues, no busy tone
Calendar integration (Google, Microsoft 365, Apple, Cal.com)
No setup fee
Monthly cancellation, no minimum term

Frequently asked questions about pricing

Is there a minimum term?

No. All fonea plans are monthly and can be cancelled anytime. You can switch, pause, or cancel without fees or penalties.

Can I cancel monthly?

Yes. fonea is month-to-month with no minimum term. You are not locked in and can cancel at the end of any month. No strings attached.

What is AI call time?

Call time refers to actually spoken minutes — the time fonea talks to a caller. Waiting or silence does not count. 120 minutes typically covers 80–120 incoming calls per month, depending on call length.

What happens if I exceed the included minutes?

Additional minutes are billed at the per-minute rate of your plan. You can upgrade to the next tier anytime — often cheaper than overages.

Is there a setup fee?

No. Setup is free and takes about 30 minutes. We analyse your most frequent calls, build scripts, and connect your calendar — all together with you.

Are prices in CHF?

Yes, all prices are in CHF excluding VAT. Invoices arrive monthly by email.

Which plan fits my business?

Basic (CHF 90) fits small operations with up to ~100 calls/month. Professional (CHF 290) fits SMBs with ~400 calls or more integrations. Scale (from CHF 590) fits larger practices, firms, or organisations with specialised needs. When in doubt, start with Basic — upgrade anytime.

Can I switch between annual and monthly billing?

Yes. Annual billing saves you 10%. You can switch back to monthly anytime — the change takes effect at the next renewal.

Not sure which plan fits?

Book a 20-minute consultation. Free, no strings attached.